Frequently Asked Questions
Have a question? We're here to help. Find answers to common questions below.
Business & Organizations
Yes. Companies, schools, and organizations can enroll multiple staff members in our courses. We also provide customized training programs to suit organizational needs.
Yes, we collaborate with NGOs, community groups, and government agencies to empower youths and communities with digital and vocational skills.
Yes. You can pay for a course on behalf of another student. Simply contact support after payment to provide the student’s details.
Courses & Certification
Yes. Every student who successfully completes a course will receive a certificate of completion from Kainuwa Digital Africa Ltd. This certificate can be used for employment or personal portfolio development.
Most of our courses are taught in Hausa to make learning easier for local communities. However, we plan to expand to other Nigerian and African languages in the near future.
Employment & Opportunities
Yes. One of our core goals is to connect skilled students with companies and organizations. We also hire dedicated students internally to expand our academy.
Yes. Outstanding and hardworking students are often employed as instructors, support staff, or content creators.
Yes. Our courses in freelancing, digital marketing, and web management include client acquisition strategies. We also showcase top students to potential employers and clients.
Future & Vision
Our vision is to reduce poverty by empowering Nigerians and Africans with digital and vocational skills, creating jobs, and inspiring entrepreneurship.
Yes. While we are based in Nigeria, our long-term plan is to expand across Africa, bringing hope and opportunities to all.
Yes. Kainuwa Digital Africa Ltd is expanding into multiple sectors, including Kainuwa Foods, financial services, and more, all aimed at creating opportunities for the community.
General
Kainuwa Digital Africa Ltd is an online and physical learning platform dedicated to empowering youths and professionals with digital and vocational skills. We primarily teach in Hausa to make learning more accessible, with future expansion to other Nigerian languages.
We offer courses in digital skills (such as digital marketing, graphics design, AI and machine learning, forex and crypto trading), vocational skills (such as tailoring, perfume making, poultry farming, and resin crafts), and entrepreneurship.
No. Kainuwa Digital Africa Ltd runs a hybrid system — 70% online learning and 30% physical classes through our training centers. We also organize seminars, conferences, and practical workshops.
Payments
We accept multiple payment options including Paystack, Flutterwave, bank transfer, and manual payment methods for students without online banking access.
Yes, selected courses allow installment payments. Kindly check the course details or contact support to confirm availability.
Refunds & Policies
Refunds are available under certain conditions, such as double payment or cancellation before course access. Please check our Refund Policy page for full details.
No. Course accounts are personal and non-transferable. However, you can sponsor a new registration for another person.
We record most physical classes and provide materials online. Students can also attend the next available session if space allows.
Support
You can reach our support team through the support ticket system inside your account dashboard, or by visiting our training center. You can also contact us via email and phone listed on our Contact page.
Click on the “Forgot Password” link on the login page and follow the instructions. You will receive an email or SMS to reset your password.
Technical & Account
Yes. Our platform is mobile-friendly, and you can learn using your phone, tablet, or computer.
Yes. We use strict data protection practices and do not share your information with third parties. Please review our Privacy Policy for details.
Yes. Most online courses are self-paced, allowing you to learn anytime, anywhere. Physical classes follow a schedule.
Wallet & Rewards
KNW Coin is our internal reward system. You earn KNW Coins when you buy courses, complete courses, or participate in quizzes. These coins can be used to purchase other courses on the platform.
The value of KNW Coin is defined inside the platform. You can always check the current value in your wallet dashboard before using it to purchase a course.